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Useful information for patients and users |
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REGULATIONS
Although you may receive visits of family and friends, it is not convenient that there are more than 2 visitors in the room at the same time.
Visits by children (minors under 14) are not advisable, unless authorized by sanitary staff.
On weekends and holidays visits are restricted to 2 persons for each admitted patient.
Because of that, on these days there is an access control at the Hospital entrance to verify that all visitors have their corresponding pass.
Without this visitor's pass, access will not be granted.
How to obtain passes?
On admittance the patient's family will receive two passes valid for 15 days for weekend and holiday visits. If you do not receive them enquire in Nursing.
When they expire they can be renewed in admissions, by presenting them.
What should I do if I do not have a pass and want to visit a patient?
You can go to the Information Desk at the Main Entrance and using the phone there, contact the companion in the room to alternate the visit. This way your visit will be in the best conditions for the patient.
Do not forget you are in a Hospital
During the visit, please be calm while in the room and do not forget that the patient requires rest and peace.
REMEMBER
Rest is an essential part of the patient's treatment.
Make a telephone call as an alternative to excess in visits.
Noise reduction contributes to the patient's rest.
Among us all we can improve the hospital atmosphere, respecting the right
to rest. Collaborate and remain silent. They will thank you.
VISITING TIMES
Everyday from 12:00 am to 08:00 pm.
The diet that the hospital gives is adequate for the patient's health.
As the patient's condition improves he/she can choose from different menus.![]()

During his/her stay he/she should only take the medication that is prescribed by the specialized staff of our hospital.
Likewise he/she should notify all the medication that he/she is currently taking at home.

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Telephones: Switchboard: 946 006 000 Administration: 946.006.080 Information: 946 006 591 |
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Snack bar: Continuous 7:30 to 22:30 |
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Admissions and Information Desk: Located in the Hall and in Emergencies. |
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Company sick-note: Monday to Friday, from 8:00 to 15:00, can be requested at the secretary of your hospitalization floor. At other times, in General Admissions and Emergency Admissions. |
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Religious services: Catholic: If you require service, please ask your nurse. Mass: Labour days: 06:00 pm Holidays: 11:00 If you have another religion and require service, enquire at Patient and User Assistance Service |
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Patient and User Assistance Service: Unit responsible for looking after your rights and obligations and of assisting you in the usage of our services. Main Entrance Monday to Friday Schedule: 09:00 am to 03:00 pm |
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| Evenings, nights and holidays at the Information Desk in Emergencies. Telephone: 946 006 334 | ||||
